Customer Testimonials
Andrea Mooney took real good care of us. Went the extra distance to find the exact vehicle and color we wanted. The sales manager was very nice and easy to deal with
This team is very professional and do a great job communicating through the whole process.
Let me give you my feedback one more time since you dumb system keeps asking (this will be time #3) It was terrible!!!!!!!! the worst service anyone could possibly ask for.. IF I CAN AVOID USSING THIS SERVICE DEPARTMENT I WILL!!!!!!!!
Purchased a 2025 4Runner Limited Hybrid on 5/13/25. Had numerous issues driving the 135 miles home from dealership. Checked tires & they were over inflated by 7 PSI on each tire. Deflated tires to 33 PSI per the door thru the week & it didn’t seem to help. On 5/21 took vehicle to Discount Tire to have tire pressures & tire condition checked out. The Pre Delivery Inspection form was blank & obvious nobody reported shaking of the vehicle. I called Service Dept Mgr on 5/22 & I had to leave a message & he never returned phone calls. Was told by Sales Mgr that someone ... Read More DealerRater - Jun 8, 2025
Muy buena atención y gran apoyo en mi compra son muy buen equipo de trabajo
This was my second service (under warranty) on my 2024 Toyota Rav4. The service was quick and efficient! I appreciate it.
I recently purchased a 2018 Chevy Suburban from Toyota McDonald, and the experience was fantastic! The team was super helpful, knowledgeable, and made the whole process smooth and stress-free. I truly felt supported from start to finish. I would highly recommend them to anyone looking for a great vehicle and excellent customer service!
I couldn’t have asked for a better dealership to work with. They were patient as we processed exactly what we wanted, and when we did decide the purchase was very painless and straightforward. It is a breath of fresh air to work with an honest and respectful team.
I didn't want to take out a second mortgage on the house, but that's what it felt like for just coming in to get my Tacoma serviced and then replacing the spark plugs. I understand the making money part of this, but gouging is a whole different animal. So, I won't be coming back for any services from your dealer. I've been a loyal Toyota person for many years, and felt that I got screwed!!!
The oil change service went well, the diagnostics let me know that the part was not working properly, The estimate is about $100 more than if I purchase the part through Toyota and not McDonald?
It was a great experience! Appreciate all the attention and details from Brenten, and also Andi and Travis were wonderful as well. AND, the pick up and delivery back of my NEW CAR after work was done was amazing! Thank you all!
Very easy to work with. Brenton was very helpful answering all our questions about our 2025 Grand Highlander Hybrid.
Jaime was great. Got us into a payment we could live with. Our saleman was slow, input our credit info incorrectly which caused a delay. It should not take over 5 hours. Also noted alcohol on our salemans breath as he leaned in to ask me to give him a favorable review.
The staff at McDonald Toyota treat you well. They are customer service driven. Thanks for helping us add another Toyota to our family.
We worked with Andi Mooney to get the make, model and color Highlander Hybrid that we wanted. She was willing to work with us to find "our" Highlander when the Toyota dealerships in the Albuquerque area were not. She located "our" Highlander at another dealership and arranged a trade to have it delivered to McDonald Automotive when it was built. She kept us apprised of its status and pending arrival date. She facilitated our delivery and set up several functions, especially Bluetooth service, that we would have otherwise struggled with.. It was a pleasure working with ... Read More DealerRater - Apr 25, 2025
Rick Steph was obnoxious, calling me, hon, and trying to sell me the extended warranty when I already paid a premium for a Toyota Marisella was helpful and knowledgeable.
the service was good - the inside of my car on the seats was dirt when I got in don't know if someone set down with dirty pants or what. The service gal got my car mixed up with someone else's and I thought I had to have two more things done than I expected but it was the wrong car.
Always a pleasure visiting McDonald Toyota Great staff always available to answer my questions. Highly recommended.
I paid them to install a towing hitch with a 2" receiver, a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them know they made a mistake, and they apologized and sent a driver from Fort Morgan to Fort Collins to pick up my van bring it back to their dealership shop and fix it. They kept it over night. The next day they changed their mind and sent it back without fixing it saying they would lose money. When I asked them to ... Read More DealerRater - Apr 9, 2025
I asked them to install a towing hitch with a 2" receiver, a 7 pin connctor cable, and a brake controller, so that I could tow a pop up camper trailer that weighs ~ 2,500lbs with my new 4,600lb Sienna. They instead installed a 1.5" receiver, a 4 pin connector, and no brake controller.
When the vehicle was delivered and I noticed the mistake, I called, and they apologized, sent a driver all the way from the dealership in Fort Morgan to my home to pick up the van and bring it back to their shop, 77.5 mile trip each way. They kept the ... Read More DealerRater - Apr 8, 2025
I really enjoyed our salesman. Why do I have to have 15 words? That's just silly
Andi our sales lady was awesome. Found us exactly what we wanted and communication was above and beyond
We enjoyed working with the people at McDonald Toyota Fort Morgan in Fort Morgan, Colorado.
Great experience - Brenton was awesome salesman, so happy I chose this dealership for car purchase. My visits to the service department so far have also been great.
Helpful, easy to schedule, comfortable waiting area. Basically, it was a good experience Thank you
McDonald Toyota is a great dealership!! They are great to work with. Thank you McDonald Toyota, Fort Morgan, Colorado!!!
Brenton went above and beyond for me. We had one car set and that didn’t work out so he worked hard to find me another one and it all worked out in the end!
I liked the vehicle but I was going through medical issues and after heavy thought I thought maybe I jumped to quick to purchase. I called and asked if I could possibly change my mind on my purchase and was told basically no. I also am putting money into it to fix problems I wasn’t told about. So I will next time shop elsewhere
Brenton and Jamie made this the easiest buying experience I’ve ever had. They also gave us a fantastic deal on our new vehicle and kept in touch with us throughout each step of the process.
This dealership is great. We called ahead about the vehicle that interested us and arrived to find that Marisela had the vehicle all ready for us to test drive. She was also very knowledgeable about the vehicle specifications nd answered all of our questions. Jaime handled our purchase of the vehicle very efficiently and was very flexible for our financing options. Overall, our buying experience was extremely pleasant!
Very friendly and very helpful. Always easy to get a appointment and when waiting they are very hospitable.
It was actually Andi in sales that did the footwork for me! She is awesome.
Jason, the manger of the service department was very knowledgeable, and friendly. The service technician did a great job in the video!
My service appointment went very well! I appreciated being informed and given a video of the process. Angie Vick was nice and helpful in answering all my questions.
Installed the wrong hitch and connector cable. When I called, they said they would make it right. They even had drivers come and picked it up in Fort Collins, bright it back to Fort Morgan to fix it, but then changed their minds, said they would lose money, so they won't make it right, and returned the vehicle with the wrong hitch and connector cable still installed and didn't refund me.
Treated extremely well at the service area! Very helpful went above and beyond what I expected!
Service as very good, prompt. Service people communicated clearly how long service would take. Service people very nice
Courtesies people and they keep you well informed of the progress of vehicle service. The 30,000 mile service was fairly quick.
The sales team was amazing! They got me in and out quickly. The sales staff and sales manager was very knowledgeable of the product and made the sale seamless. Finance was able to find me a great rate and offer products and warranty to keep me covered. 10/10 recommend.
Continue to have great service whenever I go. I don't have to worry when I drop my car off.
Angi is wonderful, lose her and lose me! The rest are adequate . Better than Greeley that’s enough if not then tough xxxx!
I needed service as my truck was having difficulties starting. They got me in when I was available and took care of things in a timely manner. Monte was exceptional to work with.
Madyson was an amazing sales consultant and ensured us we were getting a great car and a great deal. Rick and Jaime were very efficient and got us an amazing deal for our car and explained every step of the process to us. The men in the service area were also amazing and made the experience personable by going above and beyond.
Love the people here, friendly , knowledgeable and compassionate
Very knowledgeable and professional and courteous. Prompt and helpful. Thank you and we'll be back
Everyone was so friendly and really worked with us to get all the paperwork together so we could purchase our vehicle. They were very patient, without any pressure! We certainly recommend them.
They were very easy to work with and very friendly. Mad e you feel like family
Yes thank you so much for getting my car in for service.. 🙏🏼
Prompt, pleasant and reasonable.
Good place to go, unfortunately I have to drive about sixty miles to get there.
Exelent job
Jason and Monty and the crew took great care of our family vehicle! They made arrangements to get a 3 hour job done in 1.5 so we could get home before the weather got bad! Awesome crew!
Whenever I come in for oil changes and car maintenance, I’m provided with excellent customer service.
McDonald’s Toyota of Ft Morgan just performed my car’s first service! Prompt! Kept in informed! Quick! Free! Wow!
Excellent customer service!
Very easy experience. Quick and not a hassle. Madyson was great at meeting my needs. Very friendly and great at her job.
Everyone was very friendly and helpful. I would definitely recommend them to anyone getting a new car.
Super easy transaction for my Sienna. The car was as promised and the process was hassle free. I love I was able to buy it remotely and have it delivered to my home.
I had a great experience. They made sure I was taken care of and told me step by step what was happening
Service was prompt and professional. Check-in and check-out were both quick. I was also able to get information about new models, and took a test drive.
They were extremely helpful and quick throughout the whole process. I would highly recommend them to everyone!
Wonderful service from the beginning to end of our buying process. Extremely patient and not pushy!
Very friendly and helpful
The service manager, Jason, is a real asset to this dealership. He is very knowledgeable and provides excellent customer service.
Worked with a young lady at the service department. Everything went food. I will see them when my car needs service.
My visits are always met with friendly associates that are willing to do whatever I need. I love that they contact me when my services are needed and schedule them according to my free time.
Jason Velder in the Service Center, was awsome in handling the problem! Was able to direct me in the right direction to fiqure the problem out!
I took my car in because the electrical system was going haywire. They got me in almost right away, found a bad wire chewed on by rodents, and charged us one hour to fix. They also cleaned our vehicle before it was returned to us. Great service.
The car maintenance due warning message is still displaying. The invoice said it was reset during the service.
Staff is professional & listened to help me with the right vehicle to meet my needs.
I was really pleased that they had washed and vacuumed my vehicle, that was a great surprise. Thank You
I took my truck in for service and everything was done great. Amazing people in your service department.
The service manager, Jason, is a real asset to McDonald Toyota. He was very knowledgeable and extremely helpful.
Very nice and polite people. Very helpful. Fast service. My only problem was that I didn't know where they parked my car when they were done, it wasn't far, I just couldn't see it.
Fast and knowledgeable!! Made me feel at home!
Easy peasy oil change! Dropped my car off , got a lift to work and back. It was done quickly !
Outstanding experience with these folks in buying a new Tundra. Mady Stroh salesperson was fantastic to work with. Highly recommend. Worth the trip. You won’t be disappointed.
Brenton was very helpful and communicated very well with us! It was our first time going through a dealership as young adults, and he explained everything very well to us. Highly recommend going through them!
This dealership is awesome! Landon helped me get the car I was looking for, a GR86 Trueno Edition, for the price I was looking for. No dealer markups or extra fees. I called around to a multitude of dealers before finding this one, and most had extra fees for literally nothing added to the car.
I reached out to them weeks before its arrival, negotiated the add-ons and the price, which was true to MSRP, and gave them a deposit to hold it. Landon kept me up to date with its progress once it was stateside. Even when I was ... Read More Google - Apr 14, 2024
My experience with McDonald Toyota in Fort Morgan was very pleasing. I found the car on Carfax, submitted an inquiry concerning its availability, and made an appointment to come and see it. I drove quite a long way, and the Dealership put the vehicle on hold. I didn't feel rushed at all; I took extra time to check the vehicle before taking it on a test drive. One of the doors was loose, and they corrected the issue. I came in pre-approved, which made the process very easy. Since I lived an hour and a half away, they agreed ... Read More Google - Mar 16, 2024
I have a 8am appt. First one here,(obviously), but 5 cars that came after me got in first. I relise they probably had the same time appt, but dumb. First come first serve. First impression
I went for service on a factory recall. I also had a por piece of trim replaced under warranty. Either the trim was the wrong size or it was installed incorrectly. I'm calling tomorrow to get it sorted out, if they follow through and fix it, I'll change my rating. Hopefully, the engine work they did isn't this bad. I really hate taking my car into a dealership for any maintenance work but unfortunately, it has to be done because of the warranty issue.
Service is working on our newly purchased van!
I recently drove an hour and a half out to this dealership to buy a used 4 runner. The experience was nothing less than excellent. I got a great deal on a really nice car. There was a minor issue with a fuse and they sent someone an hour to meet me to swap cars for a few days so they could make it right. I recommend anyone make the drive out there if you are looking for a good car. If you want great service talk to Landon Doiel!
Good food
Jim was the best. Great price eady buying car
Simply just love the staff and happy with my purchase 😊
McDonald Automotive Fort Morgan is a fantastic Toyota dealership, and Jaime is a trusted salesman there. He helped me purchase a 3rd generation Tundra in February of 2023, and I had a great experience. He got me the options I wanted when other dealerships in Colorado were not and they did not have a huge added charge on MSRP. I now have 10k miles on my Tundra and am still very happy.
Jaime is very knowledgeable about Toyota vehicles, and he was able to answer all of my questions. He was also very patient and understanding, and he helped me find ... Read More Google - Oct 10, 2023