Welcome to McDonald Toyota of Fort Morgan

Have not been keeping my service history updated. Seem to be blindly recommending maintenance items that may or may not be necessary. Losing my confidence.

They didn’t let us know the price of the car. They worked on the loan information first. If they wanted to check our credit score for they could have. Then let us see the car, longer then we got to. The full court press wasn’t appreciated! Also it was after hours. Let us come back the next day and go through the bank we had even if the interest rate was higher. Got the feeling that the dealership gets a percentage from the CCU. If this is the policy the company has I would recommend some changes.

They are just great friendly people always very helpful. And always do an excellent job.

Best customer service by Jaime Perez, I bought my Toyota Tacoma in Colorado and since have moved several times and Jaime never fails to do the best job ever. Thank You, he deserves the Best!

Very nice and courteous staff. My vehicle was serviced in a timely manner. Thank you!

Marisela, Jaime, Travis, and all staff who worked with me (remotely, since I live 4 hours away and had some obstacles in the way of being there in person), were kind, knowledgeable, and patient (!) while helping me buy my second Corolla in 20 years. A modern purchasing experience with old-school professionalism and service. They reminded me of why I'm a Toyota owner for life- the pride and quality of the product they represent. I'm going to schedule my first service at McDonald, just so I can meet and thank them in person.

Andrea Mooney took real good care of us. Went the extra distance to find the exact vehicle and color we wanted. The sales manager was very nice and easy to deal with

This team is very professional and do a great job communicating through the whole process.

Let me give you my feedback one more time since you dumb system keeps asking (this will be time #3) It was terrible!!!!!!!! the worst service anyone could possibly ask for.. IF I CAN AVOID USSING THIS SERVICE DEPARTMENT I WILL!!!!!!!!

Purchased a 2025 4Runner Limited Hybrid on 5/13/25. Had numerous issues driving the 135 miles home from dealership. Checked tires & they were over inflated by 7 PSI on each tire. Deflated tires to 33 PSI per the door thru the week & it didn’t seem to help. On 5/21 took vehicle to Discount Tire to have tire pressures & tire condition checked out. The Pre Delivery Inspection form was blank & obvious nobody reported shaking of the vehicle. I called Service Dept Mgr on 5/22 & I had to leave a message & he never returned phone calls. Was told by Sales Mgr that someone from the Service Dept had done a full PDI & test drive but didn’t have any problems & didn’t fill out the PDI form. Was told to take back to dealership to have them check issues or take to another dealership. Corwin Toyota did test drive & then a full inspection on on 5/23. Found that all 4 tires were out of balance, 1 was actually .75 out of balance & the other 3 were .25. Driving over 55 mph on the highway with these tires so far out of balance could have resulted in a wreck.

Muy buena atención y gran apoyo en mi compra son muy buen equipo de trabajo

This was my second service (under warranty) on my 2024 Toyota Rav4. The service was quick and efficient! I appreciate it.

I recently purchased a 2018 Chevy Suburban from Toyota McDonald, and the experience was fantastic! The team was super helpful, knowledgeable, and made the whole process smooth and stress-free. I truly felt supported from start to finish. I would highly recommend them to anyone looking for a great vehicle and excellent customer service!

I couldn’t have asked for a better dealership to work with. They were patient as we processed exactly what we wanted, and when we did decide the purchase was very painless and straightforward. It is a breath of fresh air to work with an honest and respectful team.

I didn't want to take out a second mortgage on the house, but that's what it felt like for just coming in to get my Tacoma serviced and then replacing the spark plugs. I understand the making money part of this, but gouging is a whole different animal. So, I won't be coming back for any services from your dealer. I've been a loyal Toyota person for many years, and felt that I got screwed!!!